SHIPPING INSTRUCTIONS: Safely pack your repairs and place the completed Repair Services Request Form in your package. Please remember to cushion your items to prevent movement during shipping. Drop your package off at your preferred shipping carrier. When The Master Cobbler receives your items, we will call to confirm the repair price and process the payment over the phone. We accept major credit cards. Your items will be shipped within 7 to 10 business days of receiving them. If you have any special requests or questions about our services, please call us at 408.379.1550